Keeping Our Customers Safe
After the recent update from the Scottish Government, we anticipate that the lock down situation will continue for a further few weeks. We are continuing to monitor and review our appointments on a daily basis and if you have an upcoming booking affected by the lockdown status, then you will be contacted via text to cancel or reschedule this appointment. Please get in touch to let us know if your wedding has been cancelled or postponed and we will cancel any appointments you have booked with us. We will contact all brides who have postponed appointments with us once we reopen to discuss collections, storage and new alteration dates.
We are still taking new appointments from 1st July as we are hopeful that we will be up and running by then, but we do foresee some changes to our appointment format. We also anticipate that we will be very busy once we reopen as we may not be able to work to full capacity if guidelines are still in place, so we encourage you to book your appointment now. At the moment we are limiting appointments to the bride plus 2 guests at weekends or bride plus 4 guests midweek to maintain social distancing measures that may still be in place. We will also have disposable masks available for every person who enters the store and hand sanitiser available at each changing area and at the main desk and bathrooms. We will be encouraging every person to use these items to help keep you and our staff protected.
For new brides with short timescales, and who don’t have a dress yet, we have an outlet department with over 300 dresses available to take home on the day. For brides getting married 2021 onwards, you still have enough time for a made to order gown, but we anticipate a longer alteration timescale next year due to the volume of brides so we still recommend ordering your gown as soon as possible.
For our current #bijouxbrides who are waiting on dress alterations, the seamstress will be working to a much shorter timescale in order to meet the timescale for weddings still going ahead. Brides will be prioritised in date order, so we would appreciate everyone’s understanding while we work through this complicated and time consuming process, and hope for your flexibility as much possible. If your wedding plans do change, please let us know!
We would like to extend our love to all of our brides
who are experiencing a postponement or cancellation - we understand how upsetting and stressful this must be for you, but we wholeheartedly believe that this experience will bring families and friends closer together and in turn will make for the best, most connected experience ever when you gather together for your new date. #bijouxfamily
We as always are working from home as best we can and are here if you need anything. You can find us on Facebook, Instagram, Email (email@example.com) or through our text service.
All our love Team Bijoux xx